We want to sort out any issues with incorrect items straight away.
If one of the items you received isn bags;t what you ordered, please send it back to us and we bags;ll refund you if it bags;s incorrect.
To create your return, simply log into bags;My Account bags;, click bags;Create Return bags; next to the order you’re looking to send back to us and follow the instructions provided. Don’t forget to select Incorrect item received as your reason for return.
For more information on how to return, click here.
Keep hold of your
proof of postage in case we need to look at it further on down the line.
If you choose to return through another method, it bags;s your responsibility to pay for your return. If you still want the order and your desired items are still in stock, please order them through our website as normal.
The easiest way to do this is to log into bags;
My Account bags;, view your original order, and then add the items to your shopping bag.