I have been a long term customer for a few years. I bought a backpack last few months ago and it broke two weeks ago. I requested for a repairing service and the charges was estimated to HK $600.
I think it was quite ridiculous as I bought servers bags from your company. For a long term customer, it was disappointed to get this message.
I hope this issue can be reconsidered.
Mandy
I have been a long term customer for a few years. I bought a backpack last few months ago and it broke two weeks ago. I requested for a repairing service and the charges was estimated to HK $600.
I think it was quite ridiculous as I bought servers bags from your company. For a long term customer, it was disappointed to get this message.
I hope this issue can be reconsidered.
Mandy